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Privacy policy

INTRODUCTION

The online store www.imposters.in ("Online Store") is owned and operated by Imposters, incorporated under the laws of India with its registered office at Town Club Babhangawan Gandhi Nagar Basti (U.P). Users are requested to carefully read and understand this Policy before using or accessing the Online Store. Through this Policy, IMPOSTERS intends to convey the manner in which user information is collected, stored, and used while providing services on the Online Store. This Policy is binding on every user, and those who do not agree with its terms are advised not to use or access the Online Store.

IMPOSTERS reserves the right to change, edit, alter, or modify this Policy at any time without prior notice. By using the Online Store, users signify that they have read, understood, and voluntarily agreed to be bound by this Policy, including any future modifications. IMPOSTERS reserves the right to refuse services to any user who does not accept or violates the terms of this Policy.

USER INFORMATION

User Information’ includes personal data that can uniquely identify or contact a person, such as:

  • Name, email address, residential address, phone number, and other details provided by the user.

  • Payment and billing details (processed securely via third-party gateways; we do not store sensitive card information).

  • Order history, preferences, reviews, or communication with customer support.

      IMPOSTERS may collect this information when:

  • Creating a user account.

  • Browsing products or making a purchase.

  • Participating in contests, offers, or surveys.

  • Communicating with customer support via email, phone, or chat.

We may also collect limited technical information for security and operational purposes, such as login data, session activity, and basic device information. Cookies may be used to improve user experience and personalize recommendations.

USE OF INFORMATION & DISCLOSURE

User Information is primarily used to provide a better, customised, and secure shopping experience. This includes:

  1. Processing and delivering orders.

  2. Responding to queries and customer support requests.

  3. Updating users on new features, promotions, and offers.

  4. Preventing fraud, maintaining security, and ensuring smooth functioning of the Online Store.

  5. Improving website performance and personalising user experience.

  6. Complying with applicable legal and regulatory requirements.

User Information may be disclosed if required by law or in good faith to protect the rights, property, or safety of IMPOSTERS, its users, or the public. Information may also be shared with trusted third parties such as delivery partners, payment processors, or technical service providers strictly for operational purposes.

We do not sell or trade User Information to third parties.

SECURITY

We implement industry-standard security measures to protect User Information from unauthorised access, misuse, or disclosure. While we strive to protect your data, no online platform can guarantee 100% security. Users are responsible for maintaining the confidentiality of their account details, including passwords.

THIRD PARTY LINKS

The Online Store may contain links to external websites or advertisements. IMPOSTERS is not responsible for the privacy practices or content of such third-party websites. Users are encouraged to review the privacy policies of those sites before engaging with them.

GENERAL TERMS

  • This Policy should be read in conjunction with the Online Store’s Terms of Use and Terms & Conditions of Sale.

  • User Information may be stored or processed in India or in other countries where trusted third parties operate.

  • Any content (such as reviews, comments, or posts) shared by users may be publicly visible and could be accessed by third parties.

GRIEVANCE OFFICER

  • In case of any complaints or concerns, users may contact:

  • Grievance Officer
    📩 Email: imposters.info@gmail.com
    📍 Address: Town Club Babhangawan Gandhi Nagar Basti (U.P) - 272001

GOVERNING LAW & JURISDICTION

  • This Policy shall be governed by the laws of India. Any disputes shall fall under the exclusive jurisdiction of the courts located in Basti(U.P).

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